Terms of Service

Acceptance of Terms

Using this website means you agree to these terms.

These Terms of Service apply to all visitors and users of rodentrus.com. By accessing or using this site, you confirm that you have read and agreed to these terms. If you do not agree, please do not use this website.

These terms govern website use, any service requests submitted through this site, and the text messages described in the SMS Terms below.

Description of Services

Rodent R Us provides rodent inspection and exclusion services across Los Angeles.

Our services include full property inspections, sealing rodent entry points (exclusion), removing rodents already inside, and attic cleanup and sanitation. We serve homes, rental properties, restaurants and small businesses in Los Angeles and surrounding areas.

Service requests made through this website start a scheduling process. A service agreement is formed when our team confirms your appointment and begins work. Nothing on this website is a guaranteed price quote or a binding contract until service is confirmed by our staff.

SMS Terms

Text messages from Rodent R Us are optional and you can stop them at any time.

Rodent R Us may send text messages to customers who agree to receive them. These SMS Terms apply to that program.

• How you opt in: by ticking the optional, unchecked consent box under the phone field on a form on rodentrus.com. You can request service without ticking it. Consent to receive text messages is not a condition of purchase.
• What we send: messages about your inspection or service request, scheduling and appointment reminders, and follow-up after service.
• How often: message frequency varies with your request and service.
• Cost: message and data rates may apply, according to your mobile plan.

Carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile number or your consent to receive texts with third parties or affiliates for their marketing. Read how we handle text message data in our Privacy Policy.

Acceptable Use

This website may only be used for lawful purposes.

You agree not to use rodentrus.com in any way that violates applicable federal or California law. Prohibited conduct includes attempting to gain unauthorized access to our systems, submitting false or misleading service requests, scraping or copying site content without permission, and transmitting any harmful or malicious code.

You may not use this site to misrepresent your identity. Abuse of our contact forms, scheduling tools, or communication channels is not permitted. We may block access for any user who violates these terms.

Intellectual Property

Content on this website belongs to Rodent R Us.

The text, images, logos, graphics, and other materials on this site are owned by or licensed to Rodent R Us. No part of this site may be copied, reproduced, distributed, or used without our written permission.

Limitation of Liability

Our liability is limited to the direct cost of the service provided.

To the fullest extent permitted by California law, Rodent R Us is not liable for indirect, incidental, or consequential damages arising from the use of this website or from any service performed. This includes damages from website errors, delays caused by circumstances outside our control, or reliance on information published on this site. Our total liability in any situation is limited to the fees paid for the specific service at issue.

Nothing in this clause limits our responsibility for damage caused by our own negligence or willful misconduct.

Indemnification

You agree to hold Rodent R Us harmless from claims arising from your misuse of this site.

By using this website, you agree to indemnify and hold harmless Rodent R Us, its owners, employees, and contractors from any claims, damages, costs, or expenses, including reasonable legal fees, that arise from your misuse of this website or violation of these terms.

Governing Law

These terms are governed by the laws of the State of California.

Any legal matter related to this website or these terms will be interpreted under California law.

Dispute Resolution

Most concerns are resolved directly. Contact us first.

If you have a dispute related to these terms or any service provided, contact us at (323) 805-0173. We will make a reasonable effort to resolve it promptly and in good faith.

If direct resolution is not possible, both parties agree to try mediation in Los Angeles County, California before starting any formal legal proceeding. Nothing in this clause prevents either party from seeking emergency relief where legally appropriate.

Changes to Terms

We may update these terms at any time.

Changes take effect when posted to this page. The "Last Updated" date at the top of this page shows the most recent revision. Continued use of this website after an update means you accept the revised terms.

Contact Us About These Terms

Questions about these terms? Reach us directly.